At House of Suits, our garments are carefully crafted and often made-to-order to ensure the highest level of quality and attention to detail. Please review our policy carefully before placing your order.
Made-to-Order Outfits
Many of our products are made-to-order and crafted specifically for each customer. Due to the bespoke nature of our products, we do not accept returns on any orders.
No Cancellation Policy
Once an order has been successfully placed, it cannot be canceled under any circumstances.
We kindly request customers to carefully review all product details, sizes, measurements, and shipping information before confirming their purchase.
No Refund Policy
All purchases made on House of Suits are final sale.
We do not offer refunds for any orders, including both domestic and international purchases.
Return / Exchange Policy
We do not accept returns or exchanges for any products once the order has been delivered.
Damaged or Defective Products
We take great care in packaging and shipping our products. However, if your order arrives damaged or has a manufacturing defect, please contact our support team within 24 hours of receiving the order.
To report an issue, please email us at:
When contacting us, please include:
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Your order number
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Clear photos of the damaged or defective item
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A brief description of the issue
Our team will review the request and assist you accordingly.
Contact Us
If you have any questions regarding this policy, please contact us:
House of Suits
Email: contact@houseofsuits.com
Phone: +91 8510074441
Address: G-26, G-29 - MGF MEGACITY Mall, MG Road, Gurgaon -122002